This client is an Australian-based healthcare provider operating radiology clinics throughout Victoria and New South Wales. Each clinic utilises medical imaging technology and is responsible for managing confidential patient records.
The client was unsatisfied with the incumbent supplier, a large national telecommunications provider, who was slow-moving, lacked modern network redundancy capabilities and charged a premium for their services.
They often needed to speak with multiple support resources, explaining requirements multiple times, before finding the right person to solve problems. Any changes requested took a long time to action, slowing business operations which impacted their ability to deliver healthcare services to their customers.
The client was also concerned with industry related cyber-security breaches which would impact business operations if they did not take proactive steps to manage these types of threats.
Cythera initially commenced working with this client to provide a converged network and security solution which improved network performance, redundancy and security.
The solution included Cato Networks Secure Access Services Edge (SASE) platform across all clinics, data centres and office locations. Additionally, Cythera incorporated improved network bandwidth increases and improved redundancy which utilised carrier diverse paths for each site.
Cythera also rolled out cloud delivered security controls from Cato Networks and Rapid7 which proactively monitors and detects security incidents across the client network and user base 24x7. Any alert is proactively triaged and managed by Cythera’s Australian-based security operations team.
Cythera designed a Secure Access Services Edge (SASE) platform produced by Cato Networks to deliver an optimised, secure network for all users and branch locations. This solution consolidated multiple, disparate technologies into a single platform which increased network bandwidths by an average of 10x and at the same time improved network redundancy at each site.
Cythera also rolled out a unified cloud delivered security platform using technologies from Rapid7 and Cata Netwrks to proactively scan for external threats, internal vulnerabilities and user behaviour anomalies which delivers best-in-class defence against common and emerging cyber threats.
The outcome is a fully managed network and security platform allowing staff and branch locations to connect to any application from any network location - quickly and securely. Finally, Cythera delivers a 24x7 managed security service to ensure any threat is proactively managed using Cythera’s Australian based team of cyber security experts.
Cythera understands our network, and more importantly, has taken the time to understand our business. They work closely with our team and provided a bespoke managed service spanning voice, data, network and security all designed specifically for our business. We would recommend Cythera to anyone in the industry looking for a managed services partner.
Experiencing difficulties with your network security? Speak to the cyber security team at Cythera who can deliver top quality cyber security solutions at an affordable month-by-month basis.
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