Rapid response experts at your side

Incident response support from experienced professionals who lead containment, eradication, and recovery while protecting evidence.

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Incident Response

Scalable incident support that investigates, contains and resolves threats

Every incident is different — and we scale to match. Cythera’s core response team can grow as needed, drawing on a wider pool of over 150 cyber professionals across the company. Whether it’s a small breach or a complex, multi-system event, we bring the right specialists to manage it end to end.

Rapidly scalable team tailored to incident scope
Locally based experts ready to respond at speed
Fair, upfront pricing with no surprises

Service detail

Expert responders ready to uncover the facts

We’ve supported organisations through real-world threats like ransomware, email takeovers, unauthorised intrusions, system misconfigurations, and critical data leaks—helping them recover quickly and confidently.

Minimise disruption, maximise recovery

Incident response that keeps your business moving

Engage early to reduce downtime, costs, and regulatory exposure. Our experts work fast to help you bounce back stronger.

Get expert legal advice on cyber incidents and regulatory response
Contain threats and repair systems with experienced engineers
Leverage EDR integration to manage and monitor threats in real time

Our delivery process

Incident Response done right

To ensure consistency and quality, we use a standardised response model for all security incidents, no matter the scale or client.

Scope the incident

We coordinate with your team and third-party vendors to gain a complete picture of the incident.

Identify, collect & preserve

We promptly secure critical evidence sources to support effective investigation and response.

Process & analyse

We evaluate the evidence and apply the right methods to ensure findings are accurate, useful, and aligned with your priorities.

Benefits

What sets us apart

Incident Response is at the core of what we do. Our team has led countless investigations, collaborating with legal, insurers and regulators when it counts.

Qualified experts

With credentials from SANS and IACIS, we offer trusted, local expertise to strengthen your security posture and investigations

Decades of experience is a phone call away

We’ve handled everything from phishing and BEC to espionage and APTs—bringing deep experience to every incident.

Equipped with what it takes

We streamline investigations using a blend of tailored and trusted tools—delivering efficient, defensible outcomes every step of the way.

What comes next

Expand your security coverage

Security gaps in governance, architecture or controls can lead to avoidable incidents. We help you address them with practical and proactive improvements.

Build a targeted security roadmap for continual progress
Strengthen your team with managed tools for endpoints, identity and cloud

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Web Filter, CASB & DLP (Cloud Access Security Broker & Data Loss Prevention)

Monitor and manage how users interact with cloud, web, and AI platforms — including movement of sensitive data.

Web Application Penetration Testing

Uncover hidden flaws in your web apps — from session handling to access controls — through in-depth security reviews.

Frequently asked questions

From risk assessment to rapid response - we’re with you every step of the way.

Can Cythera provide analysis and recommendations after a security incident?

Yes. We deliver in-depth Post-Incident Reviews that cover organisational, technical and procedural aspects. This includes stakeholder interviews, governance reviews, assessment of existing security controls and third-party reports. You'll receive a detailed PIR outlining the incident timeline, response actions taken and practical steps to uplift resilience.

Can we engage Cythera on a retainer basis?

Our DFIR (Digital Forensics and Incident Response) retainer is designed as a strategic, long-term solution - focusing not only on response but also on proactive prevention and readiness. Unlike standard retainers packed with generic services and hidden costs, we offer lean, purpose-built support tailored to your risk profile and environment. With Cythera, you're ready without overspending.

Do you offer a no-obligation consultation or scoping session?

Yes. We'll connect you with a Cythera specialist to help assess the situation. Following this initial consultation, you'll receive a clear next-step outline along with estimated costs and timing to move forward confidently.

What's the typical cost of a cyber incident response engagement?

Pricing depends on the nature and severity of the incident. We provide clear, upfront estimates following an initial scoping, with fixed-price options available for some cases. Retainer clients benefit from priority support and reduced rates.