From COTS to Custom: How Cythera Elevates Cybersecurity with Human-Led MDR

04 Sep / 2024

Let’s face it: Commercial Off-The-Shelf (COTS) security solutions have served their purpose well. In the early 2000s, when cyber threats were primarily composed of straightforward viruses and worms, solutions like Norton and McAfee were at the cutting edge of cyber defence. From SMEs to large enterprises, these tools were widely adopted. They offered an accessible and effective way to secure digital assets against the relatively simple threats of that era. 

However, as we moved into the early 2010s, the cyber threat landscape evolved dramatically, and COTS solutions started to show their weaknesses. Remember the Sony PlayStation Network Hack in 2011? When attackers exploited vulnerabilities in Sony’s web applications, the company’s reliance on COTS tools, with outdated reputation databases, was a key factor in the breach. This incident ultimately exposed the personal data of 77 million accounts, leading to multiple lawsuits, a significant loss of customer trust, increased regulatory scrutiny, and a direct financial impact of USD 171 million. 

Almost 15 years after the Sony PlayStation Network hack, the cyber threat landscape is even more complicated. We now face complex and sophisticated attacks, ranging from ransomware to nation-state cyber espionage, that demand a more nuanced approach to security. The one-size-fits-all approach of COTS solutions is like trying to lock a vault with an old padlock: it will only hold for so long. 

With Australia seeing a staggering 388% quarter-on-quarter jump in compromised accounts since the start of 2024, the urgency for more robust defences is clear. AI-driven threats, credential hacks, phishing, malware, insider attacks, and supply chain breaches are hitting from all sides, and one-size-fits-all solutions simply can’t provide the protection that modern organisations require. 

It’s time to ditch the padlock and invest in a solution built to fortify the vault. 

Let’s take a closer look at the limitations of off-the-shelf solutions and how a human-led Managed Detection and Response (MDR) service can revolutionise your approach to cybersecurity, providing the tailored, proactive defence your organisation needs to stay ahead of evolving threats. 

Cythera's Differentiation: Elevating Threat Management Beyond COTS Limitations 

When it comes to safeguarding your organisation, the difference between out-of-the-box security solutions and the custom capabilities of Cythera’s MDR service is stark. Let’s explore how Cythera elevates threat management beyond the limitations of COTS tools. 

Threat Hunting Capabilities 

  • COTS Limitations: COTS tools typically offer basic threat detection by using predefined algorithms for signature-based detection, heuristic analysis, rule-based systems, pattern recognition, and reputation services to identify known threats. While these methods are effective for known threats, they generally fall short of detecting zero-day vulnerabilities and sophisticated attacks that do not match existing patterns or signatures.  
  • Cythera’s Human-Led Approach: Our newly enhanced Threat Hunting capability represents a major advancement in proactive cybersecurity. Unlike traditional, manual, per-client threat hunts, this innovative feature allows continuous threat hunting across all customer environments. We continuously scan for potential risks such as passwords stored in plain text, unauthorised VPN usage, remote access tools, keyloggers, crypto miners, and game servers. These risks represent a more sophisticated level of threat that exploits gaps in conventional security models, focusing on stealth and persistence and often leveraging legitimate tools or processes. By implementing scalable and continuous threat hunting, we can identify risky behaviours and provide timely remediation guidance, ensuring threats are mitigated before they escalate. 

Incident Response and Analysis 

  • COTS Limitations: Incident response in COTS solutions is generally driven by rigid playbooks and automated responses. These systems may not fully capture the context of an incident, leading to less effective responses that could miss critical aspects specific to the organisation’s environment. 
  • Cythera’s Human-Led Approach: Cythera’s newly developed Security Incident Workbench collates technical information related to security detections and incidents, making it easier for your team to quickly identify affected customers and assets.  

External Attack Surface Monitoring 

  • COTS Limitations: Some COTS solutions do offer a level of attack surface monitoring but are often limited to generic scans that do not account for the unique configurations of each client’s external-facing assets. This frequently results in missed exposures and vulnerabilities.
  • Cythera’s Human-Led Approach: Cythera’s proprietary External Attack Surface Monitoring Tool continuously monitors your external assets, alerting the team if any points of access are unintentionally exposed to the Internet. This tool, coupled with human oversight, ensures that vulnerabilities are identified and addressed in real-time, reducing the risk of external breaches. 

Executive-Level Insights and Reporting 

  • COTS Limitations: Reporting in COTS solutions typically consists of static dashboards that present raw data. While these reports can be informative for analysts, they often require significant interpretation to be useful and usually fall short of providing executive-level information that can inform strategic decision-making. 
  • Cythera’s Human-Led Approach: Cythera has updated our Reporting Portal to deliver more than just statistics. It offers executive-level views on your overall security posture, tailored to your specific needs. We complement this with monthly meetings, where your lead analyst reviews key reporting information and provides security recommendations, helping you to continually mature your cybersecurity posture.? 

Setting New Standards: How Cythera's Enhanced MDR Service Redefines Cybersecurity Resilience 

Cythera's latest Managed Detection and Response (MDR) service enhancements set a new standard for cybersecurity resilience by providing comprehensive, client-specific protection that surpasses traditional, vendor-led MDR services. 

Unlike many MDR services that are limited by their internally developed vendor managed tools such, which restrict detection and response actions to their own systems, Cythera's MDR service is uniquely positioned to integrate with a wide range of third-party security tools. This allows us to offer highly customised alerting and response capabilities tailored specifically to meet each client's unique security requirements rather than relying solely on the standard detections these tools provide. Here are some of the key features that make Cythera’s MDR service stand out: 

Advanced Threat Hunting at Scale 

Our newly enhanced Threat Hunting capability represents a major advancement in proactive cybersecurity. Unlike traditional, manual, per-client threat hunts, this innovative feature allows continuous threat hunting across all customer environments. We continuously scan for potential risks such as passwords stored in plain text, unauthorised VPN usage, remote access tools, keyloggers, crypto miners, and game servers. By automating these processes, we can scale our threat-hunting activities across all customer environments, identifying risky behaviours that could pose a threat.  

Streamlined Incident Response with Our Incident Security Workbench 

Our newly developed Security Incident Workbench centralises all pertinent technical data, enabling our analysts to quickly identify and respond to security threats. By automating the collection and analysis of data, we reduce response times and enhance the precision of our actions, allowing us to swiftly address any incidents that arise. 

Continuous Vigilance with External Attack Surface Monitoring 

Maintaining a secure external attack surface is crucial for preventing breaches. Our internally developed External Attack Surface Monitoring Tool continuously scans our clients’ entire digital estate, including cloud environments, SaaS applications, data centres, and branch offices. By identifying misconfigurations and potential openings for attackers, the tool brings to light risky or exploitable configurations within the customer’s environment. What was once a manual, periodic process tied to security penetration tests is now automated and continuous, allowing us to provide real-time alerts and help clients swiftly close security gaps as their digital footprint evolves.  

Ongoing Asset Inventory and Management 

With the capability to continually catalogue and monitor configurations across your network, whether on-premises, in the cloud, or across branch offices, our service alerts you to any new software deployments or changes. This ongoing asset inventory helps close gaps where your organisation might be vulnerable, providing timely intelligence that enhances your overall security posture. 

Executive-Level Insights with Our Enhanced Reporting Portal 

Understanding your security posture is more than just looking at data points; it’s about gaining actionable insights. Our enhanced reporting portal offers executive-level views that provide not just statistics but a comprehensive understanding of your organisation’s security status. This enables more informed decision-making and ensures robust protection against evolving threats. 

Take the Next Step: Experience Cythera’s Advanced Human-Led MDR Service 

As cyber threats evolve, relying on outdated, one-size-fits-all COTS solutions is no longer enough. Cythera’s ‘Hu-MANaged Detection and Response’ service offers a tailored, rule-based approach that adapts to the unique challenges of modern cybersecurity. With our latest enhancements in threat hunting, incident response, external attack surface monitoring, and executive-level insights, we’re setting new benchmarks for security resilience. 

Ready to elevate your cybersecurity? Get a demo and walk-through of our cutting-edge MDR service today, and we’ll also provide a complimentary security tooling evaluation. Plus, as a bonus, enjoy an Apple Air Tag or Android Compatible ‘Tile’ as a thanks for your time. Don’t miss the chance to secure your organisation’s future with Cythera’s advanced, human-led protection. 

Resources

You may be interested in

Fortiguard Firewall heap-based buffer overflow Vulnerability

Fortiguard Firewall heap-based buffer overflow Vulnerability CVE: CVE-2022-42475What is Vulnerable: FortiOS version 7.2.0 through 7.2.2 Forti…

Read More arrow_forward

How to build a robust cybersecurity penetration testing program.

In light of growing high-profile cyber security attacks in Australia, a number of organisations and enterprises are looking to improve their cyb…

Read More arrow_forward

4 Times Security Monitoring Technology Alone will Fail to Prevent Attack

With clear advantages over its reactive alternatives, Managed Detection & Response (MDR) is fast becoming the world’s most popular security so…

Read More arrow_forward